Zylova App

Good afternoon! 👋

Here's your agent's performance today

💬

Conversations

47

↑ 12% today

🎯

Leads

8

↑ 3 new today

📅

Booked

5

↑ vs yesterday

🚨

Escalations

1

— needs attention

Agent Health

Tune agent →

Resolution Rate94%

Customer Satisfaction97%

Booking Conversion62%

Quick Actions

💬View Chats

🎯View Leads

📅Appointments

⚙️Agent Settings

Recent Conversations

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JM

Jessica M.

Can I book a balayage for next Tuesday?

2m ago

Booked

MK

Marcus K.

I have a complaint about my last visit...

18m ago

Escalated

RT

Ryan T.

What are your prices for highlights?

45m ago

Lead

Conversations

Today — 47 total

JM

Jessica M.

Can I book a balayage for next Tuesday?

2m ago

Booked

MK

Marcus K.

I have a complaint about my last visit...

18m ago

Escalated

RT

Ryan T.

What are your prices for highlights?

45m ago

Lead

AP

Amanda P.

Need to reschedule my 3pm appointment

1h ago

Done

SL

Sophie L.

Do you offer kids haircuts?

2h ago

Done

TW

Tara W.

What time do you open on Saturdays?

3h ago

Done

Leads

8 this week

Jennifer Walsh

Interested in Balayage

New

📞 (615) 555-0142 🕐 Today 9:14am

Derek Santos

Full Color + Cut

Warm

📧 derek@email.com 🕐 Yesterday

Maria Gonzalez

Keratin Treatment

Warm

📞 (615) 555-0198 🕐 2 days ago

Tyler Brooks

Men's Cut

Cold

📧 tyler@email.com 🕐 5 days ago

Appointments

5 upcoming

Today

2:00

PM

Jessica M.

Balayage — 2.5 hrs

4:30

PM

Tara W.

Cut & Color — 1.5 hrs

Tomorrow

10:00

AM

Ryan T.

Highlights — 2 hrs

1:00

PM

Sophie L.

Trim — 45 min

This Week

3:00

PM

Amanda P.

Full Color — 2 hrs

Settings

Agent

🤖

Agent Status

📝

Business Info

›

⏰

Business Hours

›

🎭

Agent Tone

Warm & Friendly

Notifications

🚨

Escalation Alerts

📅

New Bookings

🎯

New Leads

📊

Daily Summary

Account

💳

Billing

Growth — $297/mo

🚪

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Zylova App v1.0 · zylova.ai